Terms of Service
The basic terms that apply when you use our website or hire Digital Omniverse.
Effective date: October 15, 2026
Agreement
By using digitalomniverse.com or purchasing our services, you agree to these terms. A written quote, proposal, or invoice for a specific project may include additional terms, and those project terms control if they conflict with these.
Services and quotes
Prices on our website are starting prices. Before work begins, we provide a written quote describing the scope, price, and estimated timeline. Work outside the agreed scope is quoted separately.
Payment
Invoices and subscriptions are billed through Stripe. Unless your quote says otherwise, project invoices are due on receipt and monthly plans are billed in advance each month. We may pause work on accounts that are past due.
Monthly plans and cancellation
Monthly plans are month to month with no long-term contract. You may cancel anytime from the billing portal or by emailing us. Cancellation takes effect at the end of the current billing period, and fees already paid are not refunded for partial months unless required by law.
Your responsibilities
- Provide accurate information, content, and timely feedback and approvals.
- Make sure you have the rights to any logos, photos, text, or other materials you give us.
- Review and approve content, posts, ads, and replies before they are published. Approved material is your responsibility.
Ad spend and third-party costs
Advertising budgets are paid by you directly to the ad platform (such as Google or Meta). Third-party fees, such as domain registration, email platforms, or premium plugins, are your responsibility unless your quote says otherwise. Third-party platforms have their own terms and policies.
Ownership
Once a project is paid in full, you own the final website design and the content we create specifically for you. We keep ownership of our pre-existing tools, code libraries, and know-how, and grant you a license to use them as part of your site. We may show non-confidential work in our portfolio unless you ask us not to.
No guarantees of results
We work hard to deliver quality work, but we cannot guarantee specific search rankings, traffic, followers, leads, or sales. Results depend on many factors outside our control.
AI Assistant add-on
The AI Assistant answers questions using information you approve. AI responses can occasionally be inaccurate, so the assistant hands off to a person when needed and should not be relied on for legal, medical, financial, or emergency advice. You are responsible for reviewing the information it is trained on.
Limitation of liability
To the extent allowed by law, our total liability for any claim related to our services is limited to the amount you paid us for those services in the three months before the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits.
Website use
The content on this website is provided for general information. Concept designs shown on this site represent fictional businesses and are not real clients.
Governing law
These terms are governed by the laws of the State of Tennessee. Any dispute will be handled in the courts located in Putnam County, Tennessee.
Changes
We may update these terms from time to time. The effective date above shows when they were last changed.
Contact us
Questions? Email contact@digitalomniverse.com or write to Digital Omniverse, PO Box 2143, Cookeville, TN 38502-2143.